If you require our free home delivery service please undergo one of the following options: 

Call Us on 01534 764044

Email us at orders@victorhugo.je 

NB: Due to the high volume of orders (March 2020), we cannot guarantee next day delivery.

The following is not applicable during December each year, during the run-up to Christmas. However, we will guarantee your order will be delivered during the week from your online order being confirmed. 

We will endeavor to make a delivery on the next working day Monday to Friday.

If an item you have ordered is out of stock we will contact you ASAP on a working day up to 17.00, or on the next working day.
Should you require a specific delivery date please email us customer.orders@victorhugo.je and we will do our best to accommodate.

We do not deliver on a Saturday, Sunday, Public or Bank Holidays.

Unless notified, normal cut off time for guaranteed* next day delivery is 17.00 the previous working day.

*We will not be held responsible for non / late delivery caused by adverse weather conditions, or persons not being available to sign for goods.

We will not leave goods without a signature.

It is your responsibility to ensure a person over the age of 18 is available to sign for the goods, even those not containing alcohol. 

Please read our Terms and Conditions regarding alcohol sales.